Promo codes
Promo codes give guests a discount when they enter a code at booking. You create and manage them under Settings → Marketing → Promo Codes.
Creating a promo code
Section titled “Creating a promo code”Each promo code has:
| Field | What it does |
|---|---|
| Name | An internal label so you know what the code is for. |
| Promo code | The code guests type in at checkout. Enter your own, or use Generate to create one. Letters and numbers only, matched case-insensitively. |
| Discount type | Choose Percentage or Fixed amount. |
| Discount % | For a percentage code, the percentage taken off. You can tick up to a fixed amount cap to limit it to a maximum (e.g. 10% off, up to £15); leave it unticked for an uncapped percentage. |
| Discount amount | For a fixed-amount code, the set amount off in the venue’s currency (e.g. £10 off). |
| Max per-person uses | How many times one guest can redeem the code. Leave blank for unlimited. |
| Max total uses | How many times the code can be redeemed in total, across all guests, before it stops working. Leave blank for unlimited. |
| Expires | The date after which the code is no longer valid. Leave blank for no end date. |
Where promo codes apply
Section titled “Where promo codes apply”Once you create a promo code for a venue, guests can apply it to any event or guest-list booking for that venue. There is no per-event allow-list: every code you create is available at checkout across the venue’s event and guest-list bookings, subject only to its own usage limits and expiry.
Managing usage
Section titled “Managing usage”- Max total uses and Max per-person uses cap redemptions - once a limit is reached the code stops working for that guest, or for everyone.
- If you need to give a code a fresh run, you can reset its uses to put the count back to zero without creating a new code.
- Set or extend the expiry to control how long a code stays live.
- Use Delete in the code’s panel to remove a code entirely.