Experiences

Experiences let you present a set dining product, a Sunday Lunch, a Chef’s Tasting Menu, a Bottomless Brunch, as its own branded tile that guests choose first. Instead of booking a generic table and hoping guests know what’s on offer, you put the product front and centre, with its own name, photo and description, across your venue page and every booking widget.

An experience is just a table access rule you’ve flagged to show publicly. All of its booking behaviour, party sizes, deposit, price list, policy and duration, comes from the rule and its access profile as usual, so there’s nothing new to configure for pricing or rules. You only add the branding, and the branding is the rule’s own Guest-Facing Display.

Turning a rule into an experience

Open the client portal ↗ and go to Settings → Access Rules. Open the Table Reservation rule you want to promote (or add a new one). Two of its optional sections make it an experience:

Guest-Facing Display supplies the branding. Fill in the title, short description and photo guests should see for this product.

Field What it’s for

Title The guest-facing name, e.g. Sunday Lunch.

Short description A line or two shown under the name on cards and tiles.

Photo A hero image for the experience.
Show as experience publishes it. Expand that section and tick Show this rule as an experience. It reuses the name, description and photo from Guest-Facing Display above, so there are no extra fields to fill in.

Field	What it’s for
Title	The guest-facing name, e.g. Sunday Lunch.
Short description	A line or two shown under the name on cards and tiles.
Photo	A hero image for the experience.

Save the rule. Picking the experience later opens the booking flow with this rule already selected.

Each flagged rule is its own experience. If you run the same product on several days, flag each rule (or point one rule at the right schedule) and each becomes a tile guests can pick.

How guests book an experience

Wherever a guest starts, picking an experience pre-selects its access rule for them. They never see the rule-choice step: they just choose a date, party size and time, then a slot for that experience. Results are limited to the experience, so there’s no chance of landing on the wrong booking type.

Experiences show up in three places.

On your venue page

When a venue has any experiences, an Experiences section (a list of cards) appears on its guest app ↗ venue page, alongside the venue’s events. Tapping a card opens the booking flow with that experience already selected.

There’s a widget type built just for this. It opens on a splash of experience tiles; picking one reveals the constrained date, party and time search for that experience. An ← All experiences link returns to the splash. See enabling it below.

The All-in-one (Combo) widget shows an Experiences tile section beneath its main flow tiles, sitting alongside the Events tiles when both are enabled. Each tile deep-links straight into the dedicated Experiences widget, opening on that experience.

To add the dedicated widget, go to Settings → Marketing → Widgets and enable Experiences. Like every widget, it gets a stable embed URL you can drop into your own site, so you can link straight to your dining products. See the Widgets overview for embedding and styling.

Requirements

The rule must be a Table Reservation access rule, experiences book tables.
Tick Show this rule as an experience on the rule so it publishes.
Fill in the title under Guest-Facing Display so guests have something to tap, and add a photo so the tiles look their best.