Events

Events lets you list what’s on at your venues - from a club night to a supper club - with ticketing and booking built in. Open Events from the main menu to see everything across your venues, or from inside a venue to focus on one.

The Events list

The list shows each event’s Event, Promoter, Venue, Date, Spots and Status, with a search box and filters by date (with quick shortcuts), status, visibility and promoter.

Creating an event

Open a venue and choose + Add Event to open the Add/Edit Event modal.

Set the schedule. Choose the venue, then the start and end dates and the times. You can run more than one event at the same venue on the same day.
Describe it. Give the event a name and description, and pick a type and genre.
Add a cover image. Upload your own (up to 15MB) or pick a stock image.
Set capacity. Enter the max attendees.
Add ticket types. Add one or more ticket types (see below).
Set the status. Leave it as draft while you work, or set it to Live when it’s ready to be approved and published.
Choose where it’s listed. In the Listing section, pick where the event is published: Booking widget (shows it publicly in your booking widget and events list) and Sidedoor app (submits it for our team to review and feature in the guest app). Both are on by default, and you must keep at least one ticked. Unticking Booking widget makes the event private in the widget; unticking Sidedoor app skips the app-listing request.
Save the event.

Ticket types

Each event can have several ticket types. For every one you set:

Field	Notes
Name	e.g. Early Bird, General Admission, VIP.
Description	Optional detail shown to guests.
Price	Ticket price.
Capacity	How many of this ticket are available.
Admission rule	An admission rule that governs who can buy and any discount.
Ticket profile	The ticket access profile that controls the booking window and visibility.

You can also attach optional guest-list and event profiles to fine-tune how the event behaves.

Event states

An event moves through these states:

State	Meaning
draft	Being prepared; not visible.
pending_venue_approval	Submitted by a promoter and awaiting your approval.
approved (Live)	Approved and live.
rejected	Declined.
cancelled	Called off.

Approving promoter events

When a promoter creates an event at your venue, it arrives as pending_venue_approval. Open it and use the detail view to approve or reject it. Approving publishes it as Live; rejecting sends it back.

The Events list and Ticket Sales

The Events section has two views, shown as sub-tabs:

List - the events grid (the default view), covering everything above.
Ticket Sales - a table of individual ticket purchases across your events, with its own status filter: Approved, Pending, Checked In, Cancelled, Rejected, Expired and Awaiting payment. Use it to see and filter who has bought which tickets. Open Events → Ticket Sales ↗ to jump straight there.

The event detail view

Open any event to see tabs for Overview, Bookings and Edit, plus actions to Cancel, Delete or Duplicate (which opens the Add Event panel pre-filled with a copy of this event). From here you can also Request app listing.

App listings

Like venues, events have an app listing state - none, pending, approved or rejected - that controls whether the event appears in the Sidedoor app for guests to discover.

A Live event with the default Sidedoor app listing option is submitted for review automatically when you create it or take it live - it moves to pending with no extra step. You only need Request app listing from the event detail if you unticked Sidedoor app when creating the event, or if you want to re-submit after a rejection.

Cancelling and deleting

Cancel - call off an event while keeping its record.
Delete - remove an event entirely. Delete is disabled once the event has bookings, so you can’t erase an event people have already booked onto; cancel it instead.