Creating your account

Your Sidedoor account is free, works at every venue on the platform, and takes under a minute to set up.

Register

Head to the sign-in page and choose the Register tab, then fill in:

Field	Notes
Full name	The name you’ll be known by at the door.
Email	Where your sign-in links, confirmations and vouchers are sent.
Mobile	Optional at sign-up. You can add it later when you finish setting up your account.
Password	At least 8 characters.

You’ll also pick a role. As a guest, choose “I’m going out” - that’s selected by default. (The other option, “I run a venue”, is for venue operators.)

Finally, agree to the terms and submit. We’ll email you a 6-digit confirmation code: enter it to verify your email and activate your account. That’s it - you’re in.

Tip

You don’t have to rely on your password. Sidedoor can email you a one-tap sign-in link instead, so most guests never type a password again. See signing in.

One account across every venue

There’s no need to register separately for each place you visit. Your single Sidedoor account carries your profile, saved cards, keys, membership, bookings and vouchers across every venue on the platform. Book a table at one venue tonight and join a guest list somewhere else next week - all from the same account.

Claiming an account created for you

If you’ve already interacted with Sidedoor without signing up - for example, by buying a voucher or being added to a guest list through a venue’s own website - a passwordless account was created for you behind the scenes, using your email.

To claim it and everything attached to it:

1. Go to Register and sign up using the same email address you used before.
2. We’ll email a verification code to that address. Check your inbox and enter the code to confirm it’s really you.
3. Once the code is confirmed, the claim completes and the account is yours.

This email-code step keeps anyone else from claiming an account just by knowing your email, so entering the code (not simply typing a password) is what finishes the claim. Your earlier bookings, vouchers and guest-list spots stay with you - nothing is lost. From then on you can sign in normally, with a password or a magic link.

Your name and number, as you give them

Sidedoor only ever shows you a name or mobile number you’ve personally typed in, never one that came from somewhere else, such as a venue adding you to a guest list before you had an account. If yours isn’t on file yet, you’ll be asked to add it when you register or claim your account, and until then our emails greet you with a general “Hi there” rather than guessing.

Note

During Sidedoor’s soft launch, some venues may not be live yet. If you see a “coming soon” message, the platform simply isn’t open for that venue at the moment - check back soon.